eForms
Your smart online ordering system
Your ordering — accelerated by eForms
eForms is a smart electronic online ordering system for ear molds, custom and behind-the-ear instruments that will further drive your efficiency, technological advancement, comfort and productivity. From having to order within working hours, you can now have 24/7 access to a tracking system that shows you the status of your order — meaning reduced paperwork. What's more, instead of entering new orders manually, your customer service providers can use the saved time for support calls and pro-active sales.
Main benefits:
- Improved order accuracy with 100% validation of custom orders
- Safe and convenient e-ordering that eliminates unnecessary steps, such as back-end processing
- Speedy operation due to alignment with NOAH3 and the HIMSA industry standard for e-ordering, eTONA
- One transaction browser for all manufacturers
- Ease of use thanks to the integration of 2D barcodes, Connexx and iScan™, thereby achieving the optimum effect on product and process quality
Result:
Convenience and control, back in your hands
Only when your ordering is directly accessible can you claim a full overview of it. In removing telephone ordering, you simultaneously reduce the time and costs often associated with an offline system. There is no wasted time due to busy phone lines, fewer wrong deliveries thanks to the comprehensive product information available, and an all-round more efficient workflow, thanks to the time it frees up for other, more pro-active tasks. Of course, being online, the eForms mechanism is also continuously updated, guaranteeing the latest product data as well as tips on suitable spare parts. It's the online advantage that puts customer satisfaction at your fingertips.
